![]() Thus, if the service is received well by passengers, we anticipate remaining airlines to adopt the proposition as well.Īlso, the chief difference in the in-flight live TV service being offered by Southwest and other airlines such as JetBlue is that, in case of Southwest the live TV is accessed by a passenger on his or her personal device and not a device installed onboard. The revenue from WiFi based in-flight live TV is being generated at very little incremental cost to the airline as it is already providing WiFi on most of its aircraft. Based on the results of customer feedback and the performance of Live TV alongside internet usage on WiFi, the airline will expand the service to all its WiFi enabled planes, 250 at present, with plans to enable WiFi on the remaining Boeing 737 in its entire fleet by mid-2013. It has been launched on five of its aircraft with plans to expand to 20 by mid-July. The service is provided through satellite WiFi and can be accessed by passengers using personal WiFi enabled devices such as laptops, tablets or smart phones. The airline has launched in-flight live TV service in partnership with Row 44 covering seven news and sports channels namely, NBC Sports, MLB live games from MLB.com, NFL Network, CNBC, MSNBC, Fox News and Fox Business News, available for $3 to $8 throughout a flight. ![]() This move makes sense given how popular this service has become for other airlines offering TV and WiFi service. In response, Southwest plans to roll these services out to around 20 planes by July and plans to offer this service to its entire fleet by 2013 based on customer feedback. The 2012 Southwest Airlines One Report™ can be found at /citizenship.Southwest Airlines has tested and found that in-flight TV and WiFi service are in high demand while flying and passengers don’t sweat paying extra for these services. Southwest is one of the most honored airlines in the world, known for its triple bottom line approach that takes into account the carrier's performance and productivity, the importance of its People and the communities it serves, and its commitment to efficiency and the planet. Southwest is the nation's largest carrier in terms of originating domestic passengers boarded, and including wholly-owned subsidiary, AirTran Airways, operates the largest fleet of Boeing aircraft in the world to serve 96 destinations in 41 states, the District of Columbia, the Commonwealth of Puerto Rico, and five near-international countries. In its 43 rd year of service, Dallas-based Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered by more than 45,000 Employees to more than 100 million Customers annually. ![]() For more information, please visit /wifi/. Any device that is larger than a tablet may pose a hazard due to its size and weight. Bulky laptops and devices larger than a tablet must be stowed during taxi, takeoff, and landing. "With free live TV compliments of DISH® and the ability to stay connected for the entire flight, Customers can count on Southwest for the best Customer Experience in the business."īefore implementing the changes, the airline carefully vetted all new procedures through its Safety Risk Management process to ensure a safe and efficient implementation. "We know this is something Customers have wanted for some time now, and we're excited to give them the freedom to use personal devices while in the air and on the ground," said Kevin Krone, Southwest Airlines Chief Marketing Officer. Customers do not need to purchase WiFi in order to access movies or TV. Customers can now enjoy free live TV compliments of DISH® and $5 movies throughout their flights with no interruptions. The extended use of service on Southwest's WiFi-equipped aircraft is available at the same low price of $8 per device, all day, including stops and connections. The use of portable devices was a factor in Southwest's initial WiFi investment, and the airline is pleased that Customers now have the opportunity to utilize industry-leading satellite WiFi throughout their entire trip. Southwest is the only airline that offers a gate-to-gate connectivity on the majority of our fleet. As Customers get ready to head out for Thanksgiving travel, they will now have the ability to stay connected from the time they step onboard a Southwest plane to the time they exit. Effective today, all Southwest Airlines (NYSE: LUV) Customers may use small portable electronic devices (PEDs) in "airplane mode" from gate to gate – this means the Customers may use the airline's onboard WiFi, which is available on the majority of the airline's fleet.
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